FAQ & Info
Shipping Info
Shipping Coverage
We currently offer shipping services within the domestic United States only. International shipping is not available at this time.
Shipping Methods
We partner with trusted carriers to ensure your orders arrive safely:
- United States Postal Service (USPS)
- United Parcel Service (UPS)
Shipping Costs
All shipping costs are calculated automatically at checkout based on:
- Destination address
- Package weight
- Selected shipping method
- Package dimensions
You'll see the exact shipping cost before completing your purchase.
Floral Orders
Please note that floral arrangements are available for delivery only. These items cannot be shipped via standard shipping methods to maintain their freshness and quality.
Processing Time
- Orders are typically processed within 1-2 business days
- Processing time is in addition to shipping transit time
- Business days are Monday through Friday, excluding federal holidays
Tracking Information
- A tracking number will be provided via email once your order ships
- You can track your package's progress through our website or directly through the carrier's website
Delivery Expectations
- Standard shipping typically takes 3-7 business days
- Expedited shipping options may be available at checkout
- Actual delivery times may vary based on destination and carrier service
Address Accuracy
- Please ensure your shipping address is correct at checkout
- We are not responsible for packages delivered to incorrectly provided addresses
- Address changes cannot be made once an order has shipped
Lost or Damaged Packages
- Please inspect your package upon delivery
- Report any damage within 48 hours of receipt
- Contact customer service for assistance with lost or damaged packages
Policy Updates
We reserve the right to modify this shipping policy at any time. Changes will be posted on this page with an updated revision date.
Return Policy
Delivery Info
New Orleans Area Delivery Policy
We provide local delivery service throughout the greater New Orleans area. Delivery fees are structured based on zip code zones as detailed below.
Zone 1: $16.00 Delivery Fee
70112 - Downtown/CBD
70113 - Central City
70115 - Garden District/Uptown
70116 - Tremé/French Quarter
70117 - Bywater/Marigny
70119 - Mid-City
70130 - Lower Garden District
70139 - CBD/Warehouse District
70005 - Metairie
70124 - Lakeview
70122 - Gentilly
70126 - Eastern New Orleans
Zone 2: $18.00 Delivery Fee
70072 - Marrero
70058 - Harvey
70053 - Gretna
70114 - Algiers
70058 - Harvey
Zone 3: $28.00 Delivery Fee
70065 - Kenner
70062 - Kenner
70131 - English Turn
70040 - Chalmette
Additional Information
If your location is near one of our delivery zones but your zip code is not listed above, please contact us to check delivery availability:
Phone: (504) 525-3235
We'll be happy to verify if we can accommodate delivery to your area.