FAQ & Info

Shipping Info

Shipping Coverage

We currently offer shipping services within the domestic United States only. International shipping is not available at this time.

Shipping Methods

We partner with trusted carriers to ensure your orders arrive safely:

  • United States Postal Service (USPS)
  • United Parcel Service (UPS)

Shipping Costs

All shipping costs are calculated automatically at checkout based on:

  • Destination address
  • Package weight
  • Selected shipping method
  • Package dimensions

You'll see the exact shipping cost before completing your purchase.

Floral Orders

Please note that floral arrangements are available for delivery only. These items cannot be shipped via standard shipping methods to maintain their freshness and quality.

Processing Time

  • Orders are typically processed within 1-2 business days
  • Processing time is in addition to shipping transit time
  • Business days are Monday through Friday, excluding federal holidays

Tracking Information

  • A tracking number will be provided via email once your order ships
  • You can track your package's progress through our website or directly through the carrier's website

Delivery Expectations

  • Standard shipping typically takes 3-7 business days
  • Expedited shipping options may be available at checkout
  • Actual delivery times may vary based on destination and carrier service

Address Accuracy

  • Please ensure your shipping address is correct at checkout
  • We are not responsible for packages delivered to incorrectly provided addresses
  • Address changes cannot be made once an order has shipped

Lost or Damaged Packages

  • Please inspect your package upon delivery
  • Report any damage within 48 hours of receipt
  • Contact customer service for assistance with lost or damaged packages

Policy Updates

We reserve the right to modify this shipping policy at any time. Changes will be posted on this page with an updated revision date.

Return Policy

Delivery Info

New Orleans Area Delivery Policy

We provide local delivery service throughout the greater New Orleans area. Delivery fees are structured based on zip code zones as detailed below.

Zone 1: $16.00 Delivery Fee

70112 - Downtown/CBD

70113 - Central City

70115 - Garden District/Uptown

70116 - Tremé/French Quarter

70117 - Bywater/Marigny

70119 - Mid-City

70130 - Lower Garden District

70139 - CBD/Warehouse District

70005 - Metairie

70124 - Lakeview

70122 - Gentilly

70126 - Eastern New Orleans

Zone 2: $18.00 Delivery Fee

70072 - Marrero

70058 - Harvey

70053 - Gretna

70114 - Algiers

70058 - Harvey

Zone 3: $28.00 Delivery Fee

70065 - Kenner

70062 - Kenner

70131 - English Turn

70040 - Chalmette

Additional Information

If your location is near one of our delivery zones but your zip code is not listed above, please contact us to check delivery availability:

Phone: (504) 525-3235

We'll be happy to verify if we can accommodate delivery to your area.